Política de envío
FenVeus™ Shipping Policy
At FenVeus™, we aim to provide our customers with a smooth, transparent, and reliable delivery experience. Please review our shipping policy carefully before completing your order.
1. Free Shipping Eligibility
Certain items in our store qualify for Free Shipping.
These products are clearly marked with a “Free Shipping” label on their product page.
If your order includes only free-shipping items, no delivery fee will be charged at checkout.
2. Low-Fee Shipping
Items not labeled as Free Shipping are subject to a low flat shipping rate, calculated at checkout.
This fee helps us maintain reliable, tracked delivery and ensure your order arrives safely and on time.
By proceeding with your purchase, you acknowledge and agree to the applicable low-fee shipping rate for non-eligible items.
3. Combined Orders
If your order includes both free-shipping and low-fee-shipping items,
the system will automatically apply the lowest possible rate to cover logistics efficiently.
4. Delivery Timeframes
Standard delivery within the U.S.: 3–7 business days
International delivery: 7–15 business days, depending on destination and customs processing.
Tracking information will be sent via email or SMS once your order is shipped.
5. Order Confirmation
Before submitting your payment, please verify your cart to ensure that:
You’ve reviewed which items qualify for free or low-fee shipping.
Your shipping address is correct.
You agree with the total amount displayed at checkout.
6. Customer Support
If you have any questions about shipping eligibility, delivery times, or order status,
our support team is always happy to assist you at fenveus@gmail.com